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Empathy And Emotional Intelligence For Project Managers





Published 8/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 530.53 MB | Duration: 2h 0m

Developing, enhancing the demonstration of empathy as well as emotional intelligence in the project management process


What you'll learn
Understand the Role of Project Managers
Understand Empathy
Objectives of Project Management function
Understand Emotional Intelligence
Role and Importance of Project Managers in the Organisation
Functions Associated With Projects
Project Manager Competencies
Project stakeholders
Emotional Quotients
Requirements
Interest in Project Management
Project Team Member
Seeking Understanding of the role of Project Managers
Sekking to understand Project Stakeholders
Description
Empathy and Emotional Intelligence for Project ManagersIn today's complex project environments, technical expertise alone is not enough to ensure success. Project managers are increasingly required to navigate diverse teams, manage stakeholder expectations, and lead projects to successful completion while fostering a positive work environment. The key to achieving these objectives lies in mastering empathy and emotional intelligence (EI).Our course, "Empathy and Emotional Intelligence for Project Managers," is designed to equip you with the essential skills to enhance your leadership effectiveness and project outcomes. This course will provide you with a deeper understanding of how empathy and emotional intelligence play a critical role in building strong relationships, resolving conflicts, and motivating your team. We explore the core concepts of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills. We examine practical situations and learn how to apply these concepts to real-world project management scenarios, enabling you to better understand the emotions and perspectives of your team members and stakeholders.The course offers practical exercises and tools to help you develop and strengthen your empathy and emotional intelligence. We discuss and encourage self-assessment through Emotional Quotient (EQ), and reflective practices that will challenge you to grow as a leader. By the end of the course, you will have the skills to create a more cohesive and motivated project team, leading to improved project performance and stakeholder satisfaction.Whether you are an experienced project manager or new to the role, this course will provide you with valuable insights and techniques to enhance your leadership capabilities. The areas we cover in this course include: Project Manager - Roles and ResponsibilitiesFunctions Associated with ProjectsThe Project ManagerThe PMI TriangleProject Manager CompetenciesProject StakeholdersProject Management TeamOrganisational StructuresEmpathyOvercoming Barriers to EmpathyDeveloping Empathy and Practice ExercisesEmotional IntelligenceEmotional Quotient and lots more. Enrol today to unlock the power of Empathy and Emotional intelligence within your organisation and especially to enhance your Project Management performance.Please, feel free to reach out to us if you have any queries or just to connect. Best regards, Oluseye and Baba
Overview
Section 1: Course Introduction
Lecture 1 Course Introduction - Empathy and Emotional Intelligence for Project Managers
Section 2: Module 1: Project Roles and Responsibilities (The Project Manager)
Lecture 2 Introduction
Lecture 3 Preamble
Lecture 4 Functions Associated with Projects
Lecture 5 The Project Manager - Roles and Competencies
Section 3: Module 2: Project Stakeholders
Lecture 6 Lesson 4 - Introduction to Project Stakeholders
Lecture 7 The Project Management Team
Lecture 8 The Customer
Lecture 9 The Project Sponsor
Lecture 10 Functional Management
Lecture 11 The Project Management Office (PMO)
Lecture 12 Organisational Structure
Section 4: Module 3: Empathy and Emotional Intelligence for PMs
Lecture 13 Why Project managers need empathy to manage stakeholders & complexities
Section 5: Module 4: Empathy
Lecture 14 Empathy - Overview
Lecture 15 Overcoming Barriers to Empathy
Lecture 16 Developing Empathy and Practice Exercises
Section 6: Module 5: Emotional Intelligence
Lecture 17 Emotional Intelligence - Why?
Lecture 18 Emotional intelligence
Lecture 19 The Theory (Elements) of Emotional Intelligence
Lecture 20 Self Awareness
Lecture 21 Self Management & Regulating Emotion
Lecture 22 Self Motivation
Lecture 23 Social Skills
Lecture 24 Emotional Intelligence and Emotional Quotient
Lecture 25 Assessing Emotional Quotient (EQ)
Lecture 26 EQ Self-Assessment Activity
Decision Makers,Project Team Members,Project Managers,Aspiring Project Managers,Heads of Department,Process Owners,Department Teams,C-Suite,Managers,Aspiring Managers

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