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When the pandemic first hit the world in 2020 most businesses were caught off guard. Many struggled to survive during the first lockdown and some unlucky ones were even forced to close down. The message was loud and clear – immediate adoption of technology was and still is the only way to keep your business alive amid the pandemic. Organizations that adapted quickly survived and even thrive today. As the unprecedented crisis continues with repeated waves of the virus, businesses still have no choice but to rely on website promotion and building technology . Digital transformation is the only way to guide your business through difficult times. It makes businesses resilient enough to face the challenges of the new normal. But it all boils down to using the right technologies for the right purposes because budgets are tight.

Let's explain how technology adoption is considered the best option for businesses that want to withstand the impact of the pandemic and stay strong. Promote remote workplace The first wave of the virus made it necessary for businesses to embrace telecommuting. Even those who had never done it before had no Bulk SMS Service choice but to adopt the model. A year later, most organizations are comfortable with the concept and more than willing to continue WFH for the long term. The creation of telecommuting was no small feat, as people had to be given the right tools and technologies to stay connected. Companies also had to invest in remote monitoring tools to ensure people were performing at their highest levels of productivity.



Those operating on call center models have shifted to the cloud to keep information media open, handle the influx of inquiries and provide personalized support to callers. As the pandemic progresses in 2021, challenges keep coming. Businesses need to stay one step ahead and the right technology solutions are the only way to meet new and evolving challenges. Enable communication and collaboration between teams Technology plays an important role in enabling remote teams to communicate and collaborate. The world turned upside down for business as workers had to stay at home throughout the year. Collaboration was a challenge at first, as people were miles away, and connecting seemed like a huge task. Fortunately, live communication platforms and tools like Zoom and Google Meet have opened up the opportunity to meet for tasks and projects. Cloud-based collaboration became the norm.